Garmin's Messenger, Earthmate, and Explore mobile apps experienced data syncing issues for customers in Europe, the Middle East, and Africa for 49 minutes. The incident affected the ability to sync data across these three mobile applications in the specified regions. Garmin resolved the issue after monitoring showed improved sync performance, with full resolution confirmed shortly after.
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This incident has been resolved.
We are continuing to monitor sync performance in the Europe, Middle East, and Africa region, but have seen improved performance since approximately 11:00 EST (15:00 UTC).
We are continuing to investigate this issue.
The Garmin Messenger Mobile App, Earthmate Mobile App, and Explore Mobile App have been experiencing issues with sync in the Europe, Middle East, and Africa region. We are currently investigating this issue.
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