Outage in GatewayAPI

Unscheduled disturbance towards TDC/Nuuday Denmark

Resolved Minor
December 18, 2025 - Started 2 days ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently experiencing issues towards TDC/Nuuday Denmark The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.
Components affected
GatewayAPI External Provider

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 12/18/2025 08:50PM

The traffic towards TDC Denmark/Nuuday is fully operational once again and the queue has been resolved.

We will continue to monitor the traffic for good measure.

Thank you for your understanding and we apologize for the inconvenience caused by this.

MONITORING 2 days ago - at 12/18/2025 04:50PM

New traffic towards TDC Denmark/Nuuday is operational again.

Some messages are still pending with TDC/Nuuday. we will continue to monitor the traffic and update you once it has been delivered.

Thank you for your understanding and we apologize for the inconvenience caused by this.

IDENTIFIED 2 days ago - at 12/18/2025 03:01PM

We are currently experiencing issues towards TDC/Nuuday Denmark

The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again.

Thank you for your understanding and we apologize for the inconvenience caused by this.

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