Outage in GatewayAPI
GatewayAPI Maintenance affecting EU API
Resolved MinorIncident Report
Summary AI Generated
GatewayAPI experienced a 29-minute service disruption during scheduled maintenance on EU servers, causing delays in message delivery and traffic log processing, though all messages were still delivered. The incident was triggered by a planned infrastructure update where an automated server reboot caused unexpected internal connectivity and DNS issues. The engineering team intervened to restore communication between systems and stabilize the environment.
We're performing some necessary maintenance on our EU servers.
It is causing some delays on messages on the EU domain and some delays to the traffic log as well. All messages will still be delivered.
We will update when everything is working again.
Best Regards
GatewayAPI
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 02/26/2026 01:46PM
Incident Summary
The recent service interruption was triggered by a scheduled infrastructure update within our cluster environment.
While the initial software deployment was successful, a subsequent automated reboot of the underlying server nodes led to unexpected internal connectivity and DNS issues. Our engineering team intervened to restore communication between these systems and stabilize the environment.
We apologize for any inconvenience this may have caused.
IDENTIFIED
5 days ago - at 02/26/2026 01:18PM
We're performing some necessary maintenance on our EU servers.
It is causing some delays on messages on the EU domain and some delays to the traffic log as well. All messages will still be delivered.
We will update when everything is working again.
Best Regards
GatewayAPI
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