Outage in GatewayAPI
Unscheduled disturbance towards GatewayAPI.EU
Resolved MajorIncident Report
Summary AI Generated
GatewayAPI.EU experienced a 22-minute service interruption affecting both API and Dashboard availability due to a network fluctuation at their infrastructure provider that caused the floating IP routing to become stuck in an unresponsive state. The engineering team resolved the issue by manually re-initializing the routing services to restore connectivity. The company is implementing a platform simplification with more robust native failover architecture to prevent similar incidents.
GatewayAPI.EU is down at the moment. We're investigating the issue and will have it back up as soon as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 03/05/2026 02:58PM
Between 14:48 and 15:10 CET, GatewayAPI experienced a brief service interruption (22 minutes) affecting API and Dashboard availability.
What Happened: A transient network fluctuation at our infrastructure provider caused a "stuck" state in our floating IP routing. While our systems attempted to fail over automatically, the external API request to reassign the IP hung, preventing traffic from reaching our active nodes.
How it was Resolved: Our engineering team manually re-initialized the routing services, forcing a fresh update to the IP state and restoring full connectivity by 15:10 CET.
Next Steps: To prevent a recurrence of this specific "stuck" state, we are fast-tracking a planned platform simplification. This update will move us toward a more robust, native failover architecture that is less reliant on external providers API calls during network disruptions.
We apologize for the downtime and appreciate your patience.
MONITORING
5 days ago - at 03/05/2026 02:23PM
The problem has been resolved, and everything is working again. We are monitoring the situation to see if everything is running smoothly,
INVESTIGATING
5 days ago - at 03/05/2026 02:01PM
GatewayAPI.EU is down at the moment. We're investigating the issue and will have it back up as soon as possible.
Latest GatewayAPI outages
Unscheduled disturbance towards Telefonica Germany - 22 minutes ago
GatewayAPI Maintenance affecting EU API - 12 days ago
Unscheduled disturbance towards Telenor Danmark - 14 days ago
Unscheduled disturbance towards GatewayAPI Dashboard - about 1 month ago
Unscheduled disturbance towards Telenor Sweden - about 1 month ago
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