Outage in GatewayAPI
Unscheduled disturbance towards Switzerland
Resolved MinorIncident Report
Summary AI Generated
GatewayAPI experienced a 6.3-hour service disruption affecting message delivery to Switzerland through the SALT network, where messages continued to be delivered but status reports were delayed, causing messages to appear stuck in "enroute" status. The issue was resolved when delivery reports began being received in a timely manner again.
Status reports are delayed. But messages are being delivered. You will see your messages as enroute until everything is working as intended again.
We are currently experiencing these issues towards Switzerland. Specifically SALT network.
The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again.
Thank you for your understanding and we apologize for the inconvenience caused by this.
Components affected
GatewayAPI External ProviderTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/11/2026 04:07PM
Delivery reports are now being received in a timely manner again.
IDENTIFIED
about 2 months ago - at 03/11/2026 09:47AM
Status reports are delayed. But messages are being delivered. You will see your messages as enroute until everything is working as intended again.
We are currently experiencing these issues towards Switzerland. Specifically SALT network.
The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again.
Thank you for your understanding and we apologize for the inconvenience caused by this.
Latest GatewayAPI outages
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Delays on messages towards Telia Norway - 10 days ago
Unscheduled disturbance towards Telia/Norlys Denmark - 14 days ago
Unscheduled disturbance towards Switzerland - 17 days ago
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