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Outage in GatewayAPI

Delays in delivery reports towards TDC Denmark

Resolved Minor
October 20, 2026 - Started 24 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

For approximately 1.6 hours, GatewayAPI experienced delays in delivery reports (DLRs) and incoming (MO) messages for traffic routed through TDC Denmark. Message delivery itself was unaffected throughout the incident, with all messages reaching recipients as normal. The issue was resolved and DLRs returned to normal delivery.

We are currently experiencing delays in delivery reports (DLRs) for messages sent to TDC Denmark. Message delivery is not affected. All messages are being delivered to recipients as normal, but the corresponding delivery reports may arrive later than usual. We are working with TDC to resolve the issue and will post an update as soon as we know more.
Components affected
GatewayAPI External Provider

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Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 10/20/2026 10:15AM

This issue has been resolved. Delivery reports (DLRs) for messages sent to TDC Denmark are being delivered as normal again.

All messages were delivered to recipients throughout the incident. Only the delivery reports and MO (incomming) messages were delayed.

Thank you for your patience.

IDENTIFIED 24 days ago - at 10/20/2026 08:45AM

We are currently experiencing delays in delivery reports (DLRs) for messages sent to TDC Denmark.

Message delivery is not affected. All messages are being delivered to recipients as normal, but the corresponding delivery reports may arrive later than usual.

We are working with TDC to resolve the issue and will post an update as soon as we know more.

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