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Outage in GatherContent

Data Processing Delays - Emails and Potentially Exports Affected

Resolved Minor
December 11, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

Our data processing infrastructure is running behind which is causing inaccuracies in the emails and exporting. No data has been lost and the system should be caught up soon.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 12/11/2023 11:02PM

Emails and exports should be processing as expected.

MONITORING about 2 years ago - at 12/11/2023 10:54PM

We have deployed a fix and emails and exports should start processing again.

IDENTIFIED about 2 years ago - at 12/11/2023 10:01PM

Our data processing infrastructure is running behind which is causing inaccuracies in the emails and exporting. No data has been lost and the system should be caught up soon.

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