Outage in GatherContent

Content Workflow Editor Issue

Resolved Major
September 09, 2024 - Started 3 months ago - Lasted 3 days
Official incident page

Need to monitor GatherContent outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including GatherContent, and never miss an outage again.
Start Free Trial

Outage Details

We're currently investigating an issue affecting the layout and display of content when editing items
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/12/2024 03:19PM

This incident has been resolved.

MONITORING 3 months ago - at 09/12/2024 01:14PM

We have identified all affected content items and have repaired them to the best of our abilities. Please contact Support in case of any specific issues for further assistance.

MONITORING 3 months ago - at 09/11/2024 04:02PM

We are continuing to work on the issue and have made progress in developing a solution to address the affected data. Our efforts today have shown encouraging improvements with the affected data, and we are planning to take further steps tomorrow to move closer to a resolution. We will keep monitoring the situation closely and provide updates as they become available.

Please contact our support team in case of any specific issues for further assistance.

MONITORING 3 months ago - at 09/10/2024 04:04PM

We've been working on identifying affected content items and set them to read only mode for now while we work to fully resolve the formatting issues we had identified. We will provide another update once this is the case.

MONITORING 3 months ago - at 09/10/2024 12:36AM

A fix has been implemented and service has been restored. Some content pages may still have formatting issues. We're still addressing those. Please contact support in case of any specific issues for further assistance.

We'll be monitoring the results and provide another final update to close out this incident.

IDENTIFIED 3 months ago - at 09/09/2024 11:41PM

We're currently in the process of testing a potential fix. More updates to come shortly.

IDENTIFIED 3 months ago - at 09/09/2024 10:29PM

The issue has been identified and we're working to resolve the problem at this time

INVESTIGATING 3 months ago - at 09/09/2024 09:42PM

The Content Workflow services are temporarily unavailable whilst we continue to investigate the issue

INVESTIGATING 3 months ago - at 09/09/2024 09:14PM

We're currently investigating an issue affecting the layout and display of content when editing items

Need to know when vendors go down? You’re in the right place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime