Outage in GBG
Service Incident for GBG Go - Data Verification - UK: Credit Bureau 3
Resolved MinorIncident Report
Summary AI Generated
GBG experienced a service disruption affecting the Credit Bureau 3 component within their GBG Go Data Verification UK product on April 17, 2026, from 09:02 to 09:50 BST. The incident impacted business operations for customers using this credit verification service for 53 minutes. Service was fully restored and the team committed to conducting a root cause analysis to prevent future occurrences.
We are currently experiencing a service disruption that is affecting a component used within this product. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 04/17/2026 09:54AM
Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required.
Incident Start Time: 17/04/2026 09:02 BST
Incident Resolution Time: 17/04/2026 09:50 BST
INVESTIGATING
7 days ago - at 04/17/2026 09:04AM
We are currently experiencing a service disruption that is affecting a component used within this product. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
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