Outage in Geckoboard

Legacy Dashboard Layout Issues

Resolved Minor

July 09, 2024 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We're aware that some dashboards using older layouts are failing to load. Our team is actively investigating. We'll provide updates as we progress.

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 07/09/2024 08:30AM

The service incident affecting the loading of legacy dashboard layouts has been successfully resolved. All dashboards should now be functioning correctly.

We appreciate your patience during this time. If you encounter any further issues, please don't hesitate to contact our support team at support@geckoboard.com.

MONITORING over 1 year ago - at 07/09/2024 08:10AM

We've deployed a fix addressing the loading issues with older layout dashboards, and they should now display correctly. We'll continue monitoring the situation and update you shortly.

INVESTIGATING over 1 year ago - at 07/09/2024 06:37AM

We're aware that some dashboards using older layouts are failing to load. Our team is actively investigating. We'll provide updates as we progress.

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