Outage in Geckoboard

Legacy Dashboard Layout Issues

Resolved Minor
July 09, 2024 - Started 6 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We're aware that some dashboards using older layouts are failing to load. Our team is actively investigating. We'll provide updates as we progress.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 07/09/2024 08:30AM

The service incident affecting the loading of legacy dashboard layouts has been successfully resolved. All dashboards should now be functioning correctly.

We appreciate your patience during this time. If you encounter any further issues, please don't hesitate to contact our support team at support@geckoboard.com.

MONITORING 6 months ago - at 07/09/2024 08:10AM

We've deployed a fix addressing the loading issues with older layout dashboards, and they should now display correctly. We'll continue monitoring the situation and update you shortly.

INVESTIGATING 6 months ago - at 07/09/2024 06:37AM

We're aware that some dashboards using older layouts are failing to load. Our team is actively investigating. We'll provide updates as we progress.

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