Outage in Geckoboard
Investigating issues with Aircall widgets not updating
Resolved MinorIncident Report
We are currently investigating Aircall widgets not receiving any updates at the moment.
We'll provide updates as we learn more.
Components affected
Geckoboard Web ApplicationOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 09/17/2025 06:16AM
The issue affecting Aircall widgets has now been fully resolved. Please get in touch with us at support@geckoboard.com if you experience any further issues.
IDENTIFIED
about 1 month ago - at 09/17/2025 05:27AM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 1 month ago - at 09/16/2025 10:40PM
We have mitigated the issue, and existing Aircall widgets are updating again as expected. However, new Aircall connections made in Geckoboard may experience delays and issues with widget updates. We will continue to post updates as more information becomes available.
INVESTIGATING
about 1 month ago - at 09/16/2025 08:24PM
We are currently investigating Aircall widgets not receiving any updates at the moment.
We'll provide updates as we learn more.
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