Outage in Geckoboard

Investigating issues with Aircall widgets not updating

Minor
September 16, 2025 - Started about 4 hours ago
Official incident page

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Outage Details

We are currently investigating Aircall widgets not receiving any updates at the moment. We'll provide updates as we learn more.
Components affected
Geckoboard Web Application
Latest Updates ( sorted recent to last )
IDENTIFIED about 1 hour ago - at 09/16/2025 10:40PM

We have mitigated the issue, and existing Aircall widgets are updating again as expected. However, new Aircall connections made in Geckoboard may experience delays and issues with widget updates. We will continue to post updates as more information becomes available.

INVESTIGATING about 4 hours ago - at 09/16/2025 08:24PM

We are currently investigating Aircall widgets not receiving any updates at the moment.

We'll provide updates as we learn more.

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