Outage in Gemini Trust
We are investigating reports of delays in Earn Redemptions
Resolved MinorIncident Report
Gemini is investigating reports of potential delays in earn redemptions. All customer accounts and funds remain completely secure. Further updates to follow.
Components affected
Gemini Trust Gemini EarnTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
IDENTIFIED
almost 4 years ago - at 05/12/2022 02:44PM
We identified an issue with some Earn redemptions not appearing in trading balances after the redemption was complete. All funds have arrived from our partner and we are working on distributing them to customers as quickly as possible. We will contact affected users. Additional redemptions will be unaffected.
INVESTIGATING
almost 4 years ago - at 05/12/2022 01:43PM
Gemini is investigating reports of potential delays in earn redemptions. All customer accounts and funds remain completely secure. Further updates to follow.
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