Outage in Gemini

Service Disruption - Order Status Delays

Resolved Minor
August 13, 2022 - Started about 3 years ago - Lasted 34 minutes
Official incident page

Incident Report

Gemini is currently experiencing sporadic delays on order status returned over the REST API, specifically the status returned from the Order Status and Cancel Order endpoints. All customer accounts and funds remain completely secure. Further updates to follow.
Components affected
Gemini Mobile App Gemini U.S. Wire Transfer Deposit and Withdrawals Gemini OAuth Integrations Gemini Web UI Gemini Earn Gemini ActiveTrader™ Gemini Recurring Orders Gemini Websockets API Gemini FIX API Gemini REST API Gemini Exchange Trading Engine

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Latest Updates ( sorted recent to last )
IDENTIFIED about 3 years ago - at 08/13/2022 02:52PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 3 years ago - at 08/13/2022 02:51PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 3 years ago - at 08/13/2022 02:39PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 3 years ago - at 08/13/2022 02:34PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 3 years ago - at 08/13/2022 02:20PM

Gemini is currently experiencing sporadic delays on order status returned over the REST API, specifically the status returned from the Order Status and Cancel Order endpoints.

All customer accounts and funds remain completely secure. Further updates to follow.

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