Outage in Gemini Trust
Service Disruption - Services Currently Unavailable
Resolved MajorIncident Report
Gemini is investigating reports of potential service disruptions. All customer accounts and funds remain completely secure. Further updates to follow.
Components affected
Gemini Trust Gemini ActiveTrader™ Gemini Trust Gemini Web UI Gemini Trust Gemini Mobile App Gemini Trust Gemini Earn Gemini Trust Exchange Trading Engine Gemini Trust REST API Gemini Trust FIX API Gemini Trust Websockets API Gemini Trust OAuth Integrations Gemini Trust U.S. Wire Transfer Deposit and Withdrawals Gemini Trust Recurring Orders Gemini Trust Bitcoin Deposits & Withdrawals Gemini Trust Ethereum Deposits & Withdrawals Gemini Trust Litecoin Deposits & Withdrawals Gemini Trust Zcash Deposits & Withdrawals Gemini Trust Bitcoin Cash Deposits & Withdrawals Gemini Trust Gemini Dollar Withdrawals & Redemptions Gemini Trust Basic Attention Token Deposits & Withdrawals Gemini Trust Orchid Deposits & Withdrawals Gemini Trust Dai Deposits & Withdrawals Gemini Trust Chainlink Deposits & Withdrawals Gemini Trust Amp Deposits & Withdrawals Gemini Trust Compound Deposits & Withdrawals Gemini Trust PAX Gold Deposits & Withdrawals Gemini Trust Balancer Deposits & Withdrawals Gemini Trust Curve Deposits & Withdrawals Gemini Trust Ren Network Deposits & Withdrawals Gemini Trust Synthetix Network Deposits & Withdrawals Gemini Trust Uma Deposits & Withdrawals Gemini Trust Uniswap Deposits & Withdrawals Gemini Trust Yearn.finance Deposits & Withdrawals Gemini Trust Decentraland Deposits & Withdrawals Gemini Trust Kyber Network Deposits & Withdrawals Gemini Trust Maker Deposits & Withdrawals Gemini Trust Storj Deposits & Withdrawals Gemini Trust 0x Deposits & Withdrawals Gemini Trust Aave Deposits & Withdrawals Gemini Trust Filecoin Deposits & WithdrawalsNeed to monitor Gemini Trust outages?
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Latest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 04/21/2023 10:16AM
This incident has been resolved.
MONITORING
almost 3 years ago - at 04/21/2023 10:02AM
We are continuing to monitor for any further issues.
MONITORING
almost 3 years ago - at 04/21/2023 09:54AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
almost 3 years ago - at 04/21/2023 08:06AM
As part of restoring service for today’s outage, we are now canceling all open limit orders and users would be receiving emails specifying the closure of their previously open orders. Customers can place new limit orders once the service is fully restored.
Our team continues to work to restore service as quickly as possible.
IDENTIFIED
almost 3 years ago - at 04/21/2023 05:49AM
We continue to perform maintenance to restore service. We apologize for the prolonged downtime and appreciate your patience.
IDENTIFIED
almost 3 years ago - at 04/21/2023 04:47AM
We appreciate your patience as we continue to work to restore service. All customer funds remain completely secure. We will provide an update within the hour on when we anticipate services will be restored.
IDENTIFIED
almost 3 years ago - at 04/21/2023 02:49AM
We appreciate your patience and understand your frustration. Our team is working as fast as we can to restore service. All customer funds remain completely secure.
IDENTIFIED
almost 3 years ago - at 04/21/2023 12:35AM
As part of restoring service for today’s outage, all open limit orders will be canceled. Customers can place new limit orders once the service is fully restored.
Our team continues to work to restore service as quickly as possible.
IDENTIFIED
almost 3 years ago - at 04/20/2023 09:56PM
We are continuing to work on a fix for this issue.
IDENTIFIED
almost 3 years ago - at 04/20/2023 09:32PM
We have identified the root cause of the issue and our teams are working on implementing a fix.
INVESTIGATING
almost 3 years ago - at 04/20/2023 08:21PM
Gemini is investigating reports of potential service disruptions. All customer accounts and funds remain completely secure. Further updates to follow.
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