Outage in Gemini

Customers unable to login via Mobile App

Resolved Minor
April 17, 2024 - Started over 1 year ago - Lasted about 14 hours
Official incident page

Incident Report

We are investigating reports of customers being unable to log in via Mobile App. All customer accounts and funds remain completely secure. Further updates to follow.
Components affected
Gemini Mobile App

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/18/2024 02:40AM

This issue is resolved in version 24.416.0. Please upgrade your application if you are experiencing this issue.

INVESTIGATING over 1 year ago - at 04/17/2024 01:26PM

We are investigating reports of customers being unable to log in via Mobile App. All customer accounts and funds remain completely secure. Further updates to follow.

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