Outage in Genome

Card ordering process disruption

Resolved Minor

June 18, 2026 - Started 1 day ago - Lasted about 8 hours

Incident Report

Dear client,

We're having technical issues that may temporarily affect card ordering for both virtual and physical cards.

We're already working on resolving the problem. For further updates, please follow the Genome status page.

Thank you for your understanding!

Kind regards,
Genome team

Components affected

Genome Cards ordering and delivery

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Latest Updates ( sorted recent to last )

1 day ago - at 06/18/2026 07:21AM

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