Outage in Geopointe
Geopointe API Degradation
Resolved MajorIncident Report
Our API that supports certain actions within the Geopointe application is experiencing performance problems. Periodic requests are failing resulting in problems related to standard operating tasks in our application including Routes, Shapes, and Thematic Maps. Our team is looking at this with the highest priority to help resolve it and will update once the problem is identified.
We appreciate your patience as we correct this problem!
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 12/10/2024 08:20PM
Geopointe API incident has been resolved! We apologize for the issue today, but are happy to report that everything within the application is now operational.
MONITORING
about 1 year ago - at 12/10/2024 07:56PM
The fix has been implemented and pushed out in a new package. Geopointe 34.15 is now live and was scheduled to deploy at 2:45pm EST. We will be monitoring to ensure that customers now see expected behavior within the application.
IDENTIFIED
about 1 year ago - at 12/10/2024 06:28PM
The issue has been identified and the fix has been implemented. We are now packaging a new version of Geopointe and will proceed in testing and then releasing a new package to remediate the problem going forward!
INVESTIGATING
about 1 year ago - at 12/10/2024 04:36PM
Our API that supports certain actions within the Geopointe application is experiencing performance problems. Periodic requests are failing resulting in problems related to standard operating tasks in our application including Routes, Shapes, and Thematic Maps. Our team is looking at this with the highest priority to help resolve it and will update once the problem is identified.
We appreciate your patience as we correct this problem!
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