Outage in Georgia Tech IT

GlobalProtect VPN - User/Group-based Policy Issues

Resolved Minor
March 31, 2025 - Started 17 days ago - Lasted 22 minutes

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Outage Details

OIT Network Engineering is aware of issues affecting a subset of GlobalProtect VPN users who are unable to access resources protected by user/group-based firewall policy (also known as User-ID). As a result, many users are not able to access various systems and applications.

The cause of the issue is being actively investigated at this time. Further updates will be provided as progress is made.
Components affected
Georgia Tech IT Network
Latest Updates ( sorted recent to last )
17 days ago - at 03/31/2025 02:46PM

OIT Network Engineering is aware of issues affecting a subset of GlobalProtect VPN users who are unable to access resources protected by user/group-based firewall policy (also known as User-ID). As a result, many users are not able to access various systems and applications.

The cause of the issue is being actively investigated at this time. Further updates will be provided as progress is made.

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