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Outage in Georgia Tech IT

Problems with time clock

Resolved Minor
July 03, 2025 - Started 10 months ago - Lasted about 6 hours

Incident Report

OIT has been informed that users are experiencing issues with the time clock, receiving an "Invalid Credentials" message when attempting to clock out. Some users can clock in, but others cannot clock out.

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Latest Updates ( sorted recent to last )
10 months ago - at 07/03/2025 03:21PM

OIT has been informed that users are experiencing issues with the time clock, receiving an "Invalid Credentials" message when attempting to clock out. Some users can clock in, but others cannot clock out.

10 months ago - at 07/03/2025 06:20PM

A change has been pushed to production around 1:30 to fix the issue. Reports have come in from a few employees stating they were successful with using their time-clock. We are still waiting on additional confirmations from other users before we declare this issue as resolved.

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