Outage in Georgia Tech IT
PACE Login Down
Resolved Major
September 08, 2025 - Started about 1 month ago
- Lasted about 1 hour
Incident Report
Summary: Users are currently unable to complete login attempts to PACE clusters via command line or OnDemand web portals, receiving an “unauthorized” or “permission denied” error.
Details: The PACE team is investigating and believe there is an issue with authentication of logins from the central GT access management but do not yet have details.
Impact: Attempts to access PACE resources may fail at this time.
Thank you for your patience as we continue investigating.
Details: The PACE team is investigating and believe there is an issue with authentication of logins from the central GT access management but do not yet have details.
Impact: Attempts to access PACE resources may fail at this time.
Thank you for your patience as we continue investigating.
Components affected
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Latest Updates ( sorted recent to last )
about 1 month ago - at 09/08/2025 04:56PM
Summary: Users are currently unable to complete login attempts to PACE clusters via command line or OnDemand web portals, receiving an “unauthorized” or “permission denied” error.
Details: The PACE team is investigating and believe there is an issue with authentication of logins from the central GT access management but do not yet have details.
Impact: Attempts to access PACE resources may fail at this time.
Thank you for your patience as we continue investigating.
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