Outage in Georgia Tech IT
OnDemand Web Portal Access Outage
Minor
September 29, 2025 - Started about 5 hours ago
Need to monitor Georgia Tech IT outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Georgia Tech IT, and never miss an outage again.
Start Free Trial
Outage Details
Summary: Some researchers are intermittently unable to access Phoenix/Hive OnDemand web portals due to a campus-wide access management outage.
Details: Due to an access management outage affecting various campus services, some users’ identity status has become invalid this morning. Campus IT staff are currently investigating and will continue to post updates on the outage on status.gatech.edu.
Impact: Some Phoenix and Hive users may receive an “Unauthorized” message when attempting to reach the Phoenix/Hive OnDemand website. There is no available workaround at this time. There is no known impact to ICE OnDemand at this time.
Details: Due to an access management outage affecting various campus services, some users’ identity status has become invalid this morning. Campus IT staff are currently investigating and will continue to post updates on the outage on status.gatech.edu.
Impact: Some Phoenix and Hive users may receive an “Unauthorized” message when attempting to reach the Phoenix/Hive OnDemand website. There is no available workaround at this time. There is no known impact to ICE OnDemand at this time.
Components affected
Georgia Tech IT Academic ServicesLatest Updates ( sorted recent to last )
about 5 hours ago - at 09/29/2025 04:42PM
Summary: Some researchers are intermittently unable to access Phoenix/Hive OnDemand web portals due to a campus-wide access management outage.
Details: Due to an access management outage affecting various campus services, some users’ identity status has become invalid this morning. Campus IT staff are currently investigating and will continue to post updates on the outage on status.gatech.edu.
Impact: Some Phoenix and Hive users may receive an “Unauthorized” message when attempting to reach the Phoenix/Hive OnDemand website. There is no available workaround at this time. There is no known impact to ICE OnDemand at this time.
about 2 hours ago - at 09/29/2025 07:51PM
IT teams are working on manually restoring access to OnDemand to impacted users.
Latest Georgia Tech IT outages
Users unable to access SecureW2 - about 6 hours ago
Kaltura Capture Issue Identified for macOS Users - 4 days ago
PACE Login Down - 21 days ago
www.gatech.edu down - 26 days ago
sso login failure - about 1 month ago
Be the First to Know When Vendors Go Down
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4484 services available
Integrations with
