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Outage in Georgia Tech IT

ServiceNow Platform: Agent buttons are missing

Resolved Minor
March 16, 2026 - Started about 1 month ago - Lasted about 5 hours

Incident Report

Agent buttons are missing on the ServiceNow Platform that may prevent agents from saving, resolving, or progressing tickets.

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Latest Updates ( sorted recent to last )
about 1 month ago - at 03/16/2026 05:34PM

Agent buttons are missing on the ServiceNow Platform that may prevent agents from saving, resolving, or progressing tickets.

about 1 month ago - at 03/16/2026 06:44PM

Agent buttons are missing on the ServiceNow Platform that may prevent agents from saving, resolving, or progressing tickets.

about 1 month ago - at 03/16/2026 09:03PM

Agent buttons are still missing on the ServiceNow Platform that may prevent agents from saving, resolving, or progressing tickets at this time.
We will provide additional updates as we receive them from the ServiceNow developers working on resolving this issue.

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