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Outage in Georgia Tech IT

SSO login error

Resolved Major
May 05, 2026 - Started 25 days ago - Lasted 2 days

Incident Report

User reports of issues trying to login to single sign on (SSO), affecting connectivity to many enterprise applications. Admins are aware and are taking measures to restore service
Components affected
Georgia Tech IT Identity

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Latest Updates ( sorted recent to last )
25 days ago - at 05/05/2026 06:19PM

User reports of issues trying to login to single sign on (SSO), affecting connectivity to many enterprise applications. Admins are aware and are taking measures to restore service

25 days ago - at 05/05/2026 08:02PM

Services has been restored.

If you are still experiencing any issues please contact the Administrative Services Center at 404-385-1111 or submit a request online at services.gatech.edu

22 days ago - at 05/07/2026 10:03PM

OIT is currently investigating reports of an incident involving the Single Sign-On (SSO) service. Some users may encounter a "CAS" error message when attempting to log in to various Georgia Tech websites and services.

Our technical teams are working to identify the cause and restore normal login functionality. We apologize for the inconvenience and appreciate your patience.

A further update will be provided within 30 minutes.

22 days ago - at 05/07/2026 10:18PM

Services has been restored. We will continue to monitor the SSO service.

If you are still experiencing any issues please contact the Administrative Services Center at 404-385-1111 or submit a request online at services.gatech.edu

22 days ago - at 05/07/2026 10:52PM

OIT is investigating recurring reports of an incident involving the Single Sign-On (SSO) service. Some users may again encounter "CAS" error messages when attempting to log in to Georgia Tech websites and services.

Technical teams are actively working to identify the cause and restore stable login functionality. We apologize for the inconvenience and appreciate your patience as we work toward a permanent resolution.

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