Gitbook Outage History

GitBook experienced an increased API error rate that affected the GitBook app for 1.5 hours, with users reporting login errors. Public content remained accessible throughout the incident. A fix was deployed and normal API functionality was restored, with continued monitoring in place.

GitBook experienced degraded database performance that caused various app actions to hang for 2.4 hours. The engineering team investigated the root cause and deployed a fix. The GitBook App was affected during this incident.

GitBook experienced 500 errors affecting some published sites on *.gitbook.io domains for 3.2 hours. The issue impacted public content accessibility on the affected sites. The incident was resolved after investigation and remediation efforts.

GitBook experienced delayed Git Sync operations for 13.4 hours due to a third-party outage with Inngest, their workflow processing service. The GitBook App was affected, causing synchronization between GitBook and Git repositories to be delayed rather than processed in real-time. The issue was resolved once the upstream Inngest service was restored.

GitBook experienced degraded API performance for 4.1 hours, causing various endpoints to hang and affecting the GitBook App. The issue was identified and mitigated, followed by a root-cause fix being implemented while the service was monitored for stability.

GitBook experienced a site-wide outage affecting both the main application and all published documentation. The outage lasted 25 minutes, preventing users from accessing any GitBook services. The team deployed a fix and restored normal operations.