Outage in GitHub Enterprise Cloud - EU

EU - Incident with Copilot on GitHub Enterprise Cloud (EU, Australia)

Resolved Major
April 24, 2025 - Started 10 days ago - Lasted about 8 hours
Official incident page

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Outage Details

We are investigating reports of degraded availability for Copilot
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 04/25/2025 06:55AM

This incident has been resolved.

INVESTIGATING 10 days ago - at 04/25/2025 06:37AM

Copilot is operating normally.

INVESTIGATING 10 days ago - at 04/25/2025 06:02AM

We're continuing to restore affected data and monitor progress. Updates will follow as key milestones are reached.

INVESTIGATING 10 days ago - at 04/25/2025 05:24AM

Mitigation is ongoing and being applied. Spot checks are ongoing, and the team is actively meticulously ensuring full coverage. We'll continue to share updates as progress continues.

INVESTIGATING 10 days ago - at 04/25/2025 04:10AM

We're applying mitigation steps methodically and performing checks to ensure effectiveness. We will continue to share progress updates as we go.

INVESTIGATING 10 days ago - at 04/25/2025 02:25AM

We're continuing to work on mitigation for remaining Copilot users.

INVESTIGATING 10 days ago - at 04/25/2025 01:51AM

Copilot service has been restored for some users. We're continuing to work on mitigation for the remaining users.

INVESTIGATING 10 days ago - at 04/25/2025 12:46AM

Continuing to work on mitigation.

INVESTIGATING 10 days ago - at 04/24/2025 11:50PM

We found the issue impacting Copilot users on GitHub Enterprise Cloud (EU, Australia). We are working on mitigation.

INVESTIGATING 10 days ago - at 04/24/2025 11:12PM

We are investigating reports of degraded availability for Copilot

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