Outage in GitHub Enterprise Cloud - EU
EU - Disruption with Copilot chat and Copilot Coding Agent
Resolved MajorIncident Report
Summary AI Generated
GitHub Enterprise Cloud EU experienced a major disruption affecting Copilot chat and Copilot Coding Agent, with users encountering errors when trying to interact with these services. The incident lasted 3.7 hours while GitHub identified the root cause and implemented mitigations. Both Copilot chat and cloud agent services were fully restored, with recovery progressing gradually throughout the incident period.
We are investigating reports of impacted performance for some GitHub services.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 04/22/2026 07:18PM
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
INVESTIGATING
1 day ago - at 04/22/2026 06:05PM
Copilot cloud agent and chat are mitigated for github.com.
INVESTIGATING
1 day ago - at 04/22/2026 05:49PM
We are now seeing recovery for Copilot cloud agent.
INVESTIGATING
1 day ago - at 04/22/2026 05:40PM
Mitigation is progressing for Copilot chat and cloud agent recovery.
INVESTIGATING
1 day ago - at 04/22/2026 04:58PM
Mitigation is progressing for Copilot chat and cloud agent.
INVESTIGATING
1 day ago - at 04/22/2026 04:24PM
We continue to work on mitigation for Copilot chat and cloud agent.
INVESTIGATING
1 day ago - at 04/22/2026 03:43PM
We are aware of users seeing errors interacting with Copilot chat on github.com and Copilot cloud agent. We have identified the cause and are investigating remediations.
INVESTIGATING
1 day ago - at 04/22/2026 03:35PM
We are investigating reports of impacted performance for some GitHub services.
Latest GitHub Enterprise Cloud - EU outages
EU - Incident with Pull Requests - about 1 hour ago
EU - Disruption with users unable to start Claude and Codex agent task from the web - about 2 hours ago
EU - Disruption with some GitHub services - 1 day ago
EU - Disruption with some GitHub services - 10 days ago
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