Outage in GitHub

Claude 3.7 Sonnet Partially Unavailable

Resolved Minor
February 25, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
GitHub Copilot
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 02/25/2025 03:45PM

This incident has been resolved.

INVESTIGATING about 2 months ago - at 02/25/2025 03:25PM

We have disabled Claude 3.7 Sonnet models in Copilot Chat and across IDE integrations (VSCode, Visual Studio, JetBrains) due to an issue with our provider.

Users may still see these models as available for a brief period but we recommend switching to a different model. Other models were not impacted and are available.

Once our provider has resolved the issues impacting Claude 3.7 Sonnet models, we will re-enable them.

INVESTIGATING about 2 months ago - at 02/25/2025 02:44PM

Copilot is experiencing degraded performance. We are continuing to investigate.

INVESTIGATING about 2 months ago - at 02/25/2025 02:43PM

We are currently experiencing partial availability for the Claude 3.7 Sonnet and Claude 3.7 Thinking models in Copilot Chat, VSCode and other Copilot products. This is due to problems with an upstream provider. We are working to resolve these issues and will update with more information as it is made available.

Other Copilot models are available and working as expected.

INVESTIGATING about 2 months ago - at 02/25/2025 02:40PM

We are currently investigating this issue.

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