Outage in GitLab

Self-managed runners are failing after runners are upgraded to 17.5

Resolved Minor
October 18, 2024 - Started about 1 month ago - Lasted about 11 hours

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Outage Details

Self-managed runners are failing with the error "failed to get user home dir: $HOME is not defined" after upgrading the GitLab runner to version 17.5. The current workaround is to downgrade the affected runners back to version 17.4. More details are available in https://gitlab.com/gitlab-org/gitlab-runner/-/issues/38252.
Components affected
GitLab Website GitLab CI/CD - SaaS Private Runners
Latest Updates ( sorted recent to last )
about 1 month ago - at 10/18/2024 09:49AM

Self-managed runners are failing with the error "failed to get user home dir: $HOME is not defined" after upgrading the GitLab runner to version 17.5. The current workaround is to downgrade the affected runners back to version 17.4. More details are available in https://gitlab.com/gitlab-org/gitlab-runner/-/issues/38252.

about 1 month ago - at 10/18/2024 10:25AM

We have identified the problem and are working on releasing a patch for version 17.5. We will send a new update once the patch is available. For more information please see https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18732.

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