Duo Chat is not working for most cases in VSCode and JetBrains

Users are experiencing issues accessing Duo Chat functionality within VSCode. Our engineering team is actively investigating the root cause in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18980

No material updates at this time. Our team is still investigating the issue.

No material updates at this time. Our team is continuing to investigate the issue.

Current impact is identifying that Duo Chat is not working for most cases in VSCode and JetBrains. We're still investigating and will provide updates as more information becomes available.

Our team is still investigating the issue. We'll provide additional updates as more information becomes available.

Our team has identified the issue and is working on a fix. Duo Chat may be temporarily unavailable in editor extensions until a fix is merged. We will provide an update once the fix has been applied.

This update is to clarify the scope of affected users. The incident only affects workflows configured using OAuth authentication. Users who authenticate using an access token remain unaffected.

No material update to report. Working toward getting identified fix applied. ETA 6-8 hours. See https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18980

The deployment to production has started and we are expecting it to complete in approximately 1 hour. See gitlab.com/gitlab-com/gl-infra/production/-/issues/18980