Outage in GitLab

Intermittent errors across GitLab.com

Resolved Minor
December 19, 2024 - Started 11 days ago - Lasted about 7 hours

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Outage Details

We are investigating reports of intermittent errors across GitLab.com and GitLab Pages. Details in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19033
Latest Updates ( sorted recent to last )
11 days ago - at 12/19/2024 05:31PM

We are investigating reports of intermittent errors across GitLab.com and GitLab Pages. Details in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19033

11 days ago - at 12/19/2024 05:46PM

We believe to have identified the cause of this incident. We are working on a mitigation strategy. Users may see errors or delays when interacting with GitLab.com. Details will be posted in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19033

11 days ago - at 12/19/2024 06:09PM

We are still working to mitigate the issue. Users may still encounter errors or delays on GitLab.com. Details will be posted in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19033

11 days ago - at 12/19/2024 06:37PM

No material updates at this time. We are still working to mitigate the issue. Details will be posted in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19033

11 days ago - at 12/19/2024 07:14PM

We have implemented mitigating changes. Services should begin to recover. We are continuing to adjust and monitor. Details will be posted in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19033

11 days ago - at 12/19/2024 07:51PM

Our initial changes have helped alleviate the issue. Our efforts are still ongoing as this is not fully mitigated. Details will be posted in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19033

11 days ago - at 12/19/2024 08:31PM

No material updates at this time. We have seen in overall improvement but are still are still working to fully mitigate the issue. Details in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19033

11 days ago - at 12/19/2024 09:11PM

Our work to fully mitigate the underlying issue is still ongoing. Details will be posted in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19033

11 days ago - at 12/19/2024 09:58PM

Users may still see delays when interacting with GitLab.com. We are still actively working to mitigate the issue. Details will be posted in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19033

11 days ago - at 12/19/2024 11:09PM

Mitigation steps are progressing and GitLab.com responsiveness is looking good. Follow https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19033 for more details.

11 days ago - at 12/19/2024 11:32PM

Mitigation steps have been completed. You should see delayed tasks start to recover now. Follow https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19033 for more details.

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