Outage in GitLab

Errors managing Kubernetes agents

Resolved Minor
February 11, 2025 - Started 9 months ago - Lasted about 6 hours

Incident Report

Some users are experiencing errors managing Kubernetes agents. Details can be found in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19278
Components affected
GitLab Website GitLab CI/CD - SaaS Shared Runners GitLab CI/CD - SaaS Private Runners GitLab CI/CD - Windows Shared Runners (Beta)

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Latest Updates ( sorted recent to last )
9 months ago - at 02/11/2025 09:00AM

Some users are experiencing errors managing Kubernetes agents. Details can be found in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19278

9 months ago - at 02/11/2025 09:35AM

We identified the root cause of the incident, and we are reverting the relevant MR. The estimated time for the fix: around 5 hours from now. More details: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19278

9 months ago - at 02/11/2025 10:24AM

The ongoing incident investigation has been marked as confidential. While the original incident report will no longer be publicly visible, we continue to actively work on the resolution.
Service impact remains unchanged. Further updates will be available on the status page - https://status.gitlab.com/

9 months ago - at 02/11/2025 02:39PM

We are currently rolling out a fix to production. Our team is actively monitoring the deployment and its effectiveness.

Please continue to follow our status page for the latest updates.

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