Outage in GitLab

500 errors during SAML sign in

Resolved Minor
July 11, 2025 - Started 6 months ago - Lasted 32 minutes

Incident Report

We are aware of an issue causing 500 errors for some users signing in via SAML. We've disabled the feature flag contributing to the issue and are actively monitoring. Additional details are available at: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20177
Components affected
GitLab SAML SSO - SaaS

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Latest Updates ( sorted recent to last )
6 months ago - at 07/11/2025 05:59PM

We are aware of an issue causing 500 errors for some users signing in via SAML. We've disabled the feature flag contributing to the issue and are actively monitoring. Additional details are available at: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20177

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