Outage in GitLab
500 errors during SAML sign in
Resolved Minor
July 11, 2025 - Started 10 months ago
- Lasted 32 minutes
Incident Report
We are aware of an issue causing 500 errors for some users signing in via SAML. We've disabled the feature flag contributing to the issue and are actively monitoring. Additional details are available at: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20177
Components affected
GitLab SAML SSO - SaaSTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
10 months ago - at 07/11/2025 05:59PM
We are aware of an issue causing 500 errors for some users signing in via SAML. We've disabled the feature flag contributing to the issue and are actively monitoring. Additional details are available at: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20177
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