Outage in GitLab

GitLab CI/CD jobs not running

Resolved Minor
September 22, 2025 - Started about 2 months ago - Lasted about 3 hours

Incident Report

Our team has identified a problem that is preventing CI jobs from being executed. We are working to fix the problem, and will update in the next 30 minutes.
More details here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20592.
Components affected
GitLab CI/CD - SaaS Private Runners GitLab CI/CD - Windows Shared Runners (Beta) GitLab CI/CD - SaaS Shared Runners

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Latest Updates ( sorted recent to last )
about 2 months ago - at 09/23/2025 01:36AM

Our team has identified a problem that is preventing CI jobs from being executed. We are working to fix the problem, and will update in the next 30 minutes.
More details here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20592.

about 2 months ago - at 09/23/2025 02:08AM

We have identified the issue and are working to resolve it now. There will be an update in the next 30 minutes.
See https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20592 for more details.

about 2 months ago - at 09/23/2025 02:29AM

The configuration change to address the problem is in progress, and our team is monitoring the deployment.
See https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20592 for more details.

about 2 months ago - at 09/23/2025 02:43AM

The change has been deployed and CI Jobs have started to recover. The team is continuing to monitor the improvement.
See https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20592 for more details.

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