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Outage in GitLab

500 Errors due to failures in Gitaly service nodes

Resolved Minor
February 18, 2026 - Started about 2 months ago - Lasted 5 days

Incident Report

Summary AI Generated

GitLab experienced intermittent 500 errors caused by performance issues in several Gitaly service nodes, affecting the website and Git operations over a 117-hour period. The Gitaly team applied mitigations to address the performance problems and confirmed that customer activity was not impacted, with issues only affecting internal GitLab operations. The incident was resolved through ongoing monitoring and mitigation efforts, with no issues observed in the final 24+ hours.

GitLab is investigating ongoing issues with several Gitaly nodes that are causing intermittent 500 errors. We are working to identify the cause of instability on these nodes. Our investigation is ongoing; we will post again when we have material updates or in two hours with a status update.

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Latest Updates ( sorted recent to last )
about 2 months ago - at 02/18/2026 08:01PM

GitLab is investigating ongoing issues with several Gitaly nodes that are causing intermittent 500 errors. We are working to identify the cause of instability on these nodes. Our investigation is ongoing; we will post again when we have material updates or in two hours with a status update.

about 2 months ago - at 02/18/2026 10:37PM

The Gitaly team continues to investigate the performance issues on these Gitaly nodes and are still working to identify a root cause. We will update again in about two hours.

about 2 months ago - at 02/19/2026 12:38AM

The Gitaly team continues to investigate and mitigate the performance issues on affected Gitaly nodes and are still working to identify a root cause. We will post an update within the next four hours.

about 2 months ago - at 02/19/2026 04:38AM

The Gitaly team continues to investigate and mitigate the performance issues on affected Gitaly nodes. We are still working to identify a root cause and will post an update within the next four hours if not sooner.

about 2 months ago - at 02/19/2026 08:30AM

The Gitaly team continues to investigate and mitigate the performance issues on affected Gitaly nodes. We are still working to identify a root cause and mitigation steps.

about 2 months ago - at 02/19/2026 08:26PM

The Gitaly team continues to investigate and mitigate the performance issues on affected Gitaly nodes. We are still working to identify a root cause and mitigation steps.

about 2 months ago - at 02/20/2026 12:39AM

The Gitaly team continues to investigate and mitigate the performance issues on affected Gitaly nodes. We are still working to identify a root cause and mitigation steps. A status update will be made within the next 8 hours.

about 2 months ago - at 02/20/2026 08:25AM

The Gitaly team continues to investigate and mitigate the performance issues on affected Gitaly nodes. We have not seen issues within the past 24 hours and continue to monitor closely. We are still working to identify a root cause. A status update will be made within the next 8 hours.

about 2 months ago - at 02/20/2026 06:02PM

The Gitaly team continues to investigate and mitigate the performance issues on affected Gitaly nodes. We have not seen issues within the past 24 hours and continue to monitor closely. We are still working to identify a root cause. A status update will be made within the next 8 hours.

about 2 months ago - at 02/21/2026 02:11AM

The Gitaly team has applied mitigations to address performance issues and will monitor over the weekend. We have confirmed that current performance issues only affect internal GitLab operations. Customer activity should not be impacted at this time.
With the current impact and mitigation in place, we will resume status updates for this incident on Monday, February 23rd at 17:00 UTC

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