Outage in GitLab
Issue with processing CI jobs
Resolved Minor
June 05, 2026 - Started 1 day ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
GitLab experienced a 1.8-hour outage where CI jobs failed to process on GitLab SaaS Shared Runners, specifically affecting GitLab Hosted Runners and Hosted Runners on Linux. The issue was caused by a recent change that was identified and rolled back, restoring normal error rates and job processing. The backlog of queued jobs was expected to clear within 30 minutes after the fix was implemented.
We are investigating an issue where CI jobs are not processing. For more info, see: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22256
Components affected
GitLab CI/CD - SaaS Shared RunnersTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
1 day ago - at 06/05/2026 11:58AM
We are investigating an issue where CI jobs are not processing. For more info, see: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22256
1 day ago - at 06/05/2026 12:08PM
We have identified a recent change as a possible root cause and we are working on rolling back the change. For more info, see: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22256
1 day ago - at 06/05/2026 12:51PM
We are still working on rolling back the change that we believe is the root cause. This issue impacts GitLab Hosted Runners and Hosted Runners on Linux. For more info, see: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22256
1 day ago - at 06/05/2026 12:53PM
We are still working on rolling back the change that we believe is the root cause. This issue impacts GitLab Hosted Runners and Hosted Runners on Linux. For more info, see: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22256
about 24 hours ago - at 06/05/2026 01:04PM
The change has been reverted and we are seeing that error rates are recovering. For more info, see: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22256
about 24 hours ago - at 06/05/2026 01:15PM
Error rates have recovered back to normal levels and we started processing jobs again. We expect that the job queue should be processed over the next 30 minutes. For more info, see: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22256
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