Outage in GitLab

Delay in background job processing

Resolved Minor

March 16, 2026 - Started about 9 hours ago - Lasted about 4 hours

Incident Report

Summary AI Generated

GitLab experienced a 4.2-hour delay in background job processing that caused CI job status updates to appear slowly in the user interface. The engineering team identified and deployed a primary fix, with full rollout taking several hours and additional mitigations implemented in parallel. The incident was resolved after the fix was fully deployed across the system.

We are investigating a delay in background job processing. Users may observe a delay in CI job status updates in the UI. Details in: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21562

Components affected

GitLab Background Processing

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Latest Updates ( sorted recent to last )

about 9 hours ago - at 03/16/2026 04:23PM

about 9 hours ago - at 03/16/2026 04:48PM

Our investigation is ongoing. Users may still observe delays in CI job status updates. Details in: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21562

about 8 hours ago - at 03/16/2026 05:21PM

We've identified a potential fix and are working to deploy it. We'll update you once we have a production deployment timeline. Details: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21562

about 8 hours ago - at 03/16/2026 05:54PM

The primary fix has been merged and deployment is underway. Full rollout typically takes several hours, so we're pursuing additional mitigations and implementation changes in parallel. Details: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21562

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