Outage in GitLab
Delay in background job processing
Resolved Minor
March 17, 2026 - Started about 1 month ago
- Lasted 2 days
Incident Report
Summary AI Generated
GitLab experienced delays in background job processing for 4.4 hours, causing users to see delays in CI job status updates. The team investigated the issue and developed improvements to address the processing delays. The incident was resolved after implementing fixes that were under review during the outage.
We are investigating delay in background job processing. We are working on further improvements, more details in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21562
Components affected
GitLab Background ProcessingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
about 1 month ago - at 03/17/2026 03:51PM
We are investigating delay in background job processing. We are working on further improvements, more details in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21562
about 1 month ago - at 03/17/2026 06:12PM
Improvements to help address this issue are currently under review. We are still observing a delay in background job processing. Users may still see delays in CI job status updates. Details in: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21562
about 1 month ago - at 03/17/2026 08:17PM
Background job processing has recovered as peak load has passed. Additional changes are under review to address this going forward. This incident will remain in monitoring as we deploy these changes and observe metrics through tomorrow's peak. Details: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21562
about 1 month ago - at 03/18/2026 03:13PM
We are investigating delay in background job processing. After a monitoring period that followed yesterday fixes, and expanding infra resources, we are investigating further improvements, more details in gitlab.com/gitlab-com/gl-infra/production/-/work_items/21562
about 1 month ago - at 03/18/2026 05:56PM
Background job processing has recovered. Additional changes have been implemented which helped to reduce impact during peak load. We will continue to monitor this as we move through peak load times tomorrow. Details: http://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21562
about 1 month ago - at 03/19/2026 09:41AM
The team has continued to make improvements since yesterday's update to further reduce impact during peak load. We are actively monitoring the situation. Details: gitlab.com/gitlab-com/gl-infra/production/-/work_items/21562
about 1 month ago - at 03/19/2026 03:36PM
We are currently investigating performance degradation and our team is currently actively working on a mitigation. More details in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21562
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