Outage in GitLab
Degraded GitLab Duo Performance
Resolved Minor
April 08, 2026 - Started 21 days ago
- Lasted about 11 hours
Incident Report
Summary AI Generated
GitLab Duo services, including Agentic Chat and Code Suggestions, experienced degraded performance for 11.5 hours due to an upstream provider outage affecting Claude models. The incident caused intermittent issues with GitLab's AI-powered features on their website. Services returned to normal operation once the upstream provider resolved their outage.
We're currently investigating intermittent issues with GitLab Duo Agentic Chat and Code Suggestions. We'll provide updates as more information becomes available.
Components affected
GitLab WebsiteTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
21 days ago - at 04/08/2026 07:00AM
We're currently investigating intermittent issues with GitLab Duo Agentic Chat and Code Suggestions. We'll provide updates as more information becomes available.
21 days ago - at 04/08/2026 07:16AM
We're continuing to investigate degraded performance with GitLab Duo features, including Agentic Chat and Code Suggestions. This is linked to an ongoing upstream provider incident affecting Claude models. Switching to an alternative model may help as a workaround. We'll provide further updates as more information becomes available.
21 days ago - at 04/08/2026 07:29AM
We've identified the cause of the degraded GitLab Duo performance as an upstream provider outage affecting Claude models. Error rates are beginning to decrease as the upstream issue is being resolved. We'll provide further updates as the situation progresses.
21 days ago - at 04/08/2026 08:03AM
GitLab Duo services, including Agentic Chat and Code Suggestions, have returned to normal operation. We're continuing to monitor to ensure stability.
Latest GitLab outages
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CI pipelines processing delays - 8 days ago
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GitLab.com Service Degradation - 20 days ago
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