Outage in GitLab
CI pipelines processing delays
Resolved Minor
April 20, 2026 - Started about 19 hours ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
GitLab experienced CI pipeline processing delays for 2 hours, where jobs were not being picked up by runners or remained stuck in pending status. The issue was caused by infrastructure capacity errors that prevented proper job execution. The incident was resolved by implementing an infrastructure change that improved pending job metrics.
We are investigating an issue with pipelines where jobs are not being picked up or they are stuck in pending. See issue for more details: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21835
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Latest Updates ( sorted recent to last )
about 19 hours ago - at 04/20/2026 03:42PM
We are investigating an issue with pipelines where jobs are not being picked up or they are stuck in pending. See issue for more details: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21835
about 18 hours ago - at 04/20/2026 04:11PM
We are continuing to investigate the issue; there are no material updates to share at this time. Follow https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21835 for details.
about 18 hours ago - at 04/20/2026 04:27PM
We’ve identified some potential causes but haven’t yet confirmed the root cause of the problem. Investigation continues. Track progress: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21835
about 18 hours ago - at 04/20/2026 04:53PM
We are seeing infrastructure capacity errors and we’re inclined to treat this as the likely cause; investigation continues. Details: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21835
about 17 hours ago - at 04/20/2026 05:12PM
We’ve rolled out an infrastructure change and pending job metrics are improving. We’ll continue to monitor. Follow the incident: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21835
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