GitLab experienced delays in CI job processing where jobs remained pending while waiting for shared runners to become available. The incident affected the CI/CD GitLab SaaS Shared Runners component, preventing normal job execution for users. The team deployed a fix after 1.1 hours, restoring normal shared runner functionality and job processing.
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Some users may see jobs pending while waiting for runners. The team is currently working on the fix. We will update in 30 minutes. More: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22212
The fix has been deployed. Shared runners should be picking up jobs normally. We will continue to monitor the situation. More: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22212
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