GitLab experienced git operation failures that prevented users from performing standard Git commands and repository interactions. The Gitaly team investigated the issue, identifying potential causes through log analysis, and implemented mitigation rules that successfully reduced the error rate. The incident was resolved after 2.4 hours of investigation and monitoring.
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We receive report regarding git operation error. Our Gitaly team is investigating the problem. See more detail: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22217
Our Gitaly team is continuing to investigate the reported Git operation errors. We don't have new information to share at this time, but work is ongoing. Details: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22217
Investigation into the Git operation errors is ongoing. The team is reviewing logs and has identified a few potential culprits, though we haven't yet confirmed whether any of them are causing the incident. We'll share another update as soon as we have more.
We've implemented mitigation rules and are seeing a reduced rate of errors. All signals indicate the incident is resolved. We'll continue monitoring for a bit before marking it as fully resolved.
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