Outage in GitLab
Elevated queue times on saas-linux-medium-arm64 runner
Resolved Minor
August 13, 2026 - Started about 22 hours ago
- Lasted about 4 hours
Incident Report
Summary AI Generated
GitLab's saas-linux-medium-arm64 shared runners experienced elevated job queue times for approximately 3.8 hours, causing CI/CD pipeline delays on GitLab.com. A mitigation was rolled out roughly 1.5 hours into the incident, after which the queue began clearing. Job queues returned to normal levels by the end of the incident window.
We are seeing a growing queue of pending jobs on the saas-linux-medium-arm64 hosted runner on GitLab.com. We are rolling out a mitigation. Details: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22702
Components affected
GitLab CI/CD - SaaS Shared RunnersTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
about 22 hours ago - at 08/13/2026 01:58PM
We are seeing a growing queue of pending jobs on the saas-linux-medium-arm64 hosted runner on GitLab.com. We are rolling out a mitigation. Details: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22702
about 21 hours ago - at 08/13/2026 03:22PM
The issue is mitigated and the queue of pending jobs on saas-linux-medium-arm64 is going down. We are monitoring recovery. Details: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22702
about 19 hours ago - at 08/13/2026 04:48PM
The queue of pending jobs on the affected runners has returned to normal and we are monitoring recovery. Details: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22702
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