Outage in GitLab
500 errors when fetching commits on GitLab.com
Resolved Major
August 18, 2026 - Started 6 days ago
- Lasted about 4 hours
Incident Report
Summary AI Generated
GitLab.com experienced a major incident lasting approximately 3.6 hours in which a subset of requests across the API, Git Operations, and Website returned 500 errors, primarily affecting commit fetching. Error rates began declining toward normal thresholds roughly an hour into the incident and stabilized without a publicly disclosed root cause fix. The incident was resolved through continued monitoring once error rates returned to normal levels.
We are investigating an issue causing a subset of requests to GitLab.com receiving 500 errors. We will provide updates as we learn more from our investigation.
More information here: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22729
More information here: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22729
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Latest Updates ( sorted recent to last )
6 days ago - at 08/18/2026 01:55PM
We are investigating an issue causing a subset of requests to GitLab.com receiving 500 errors. We will provide updates as we learn more from our investigation.
More information here: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22729
6 days ago - at 08/18/2026 02:16PM
We are still investigating the root cause for 500 errors while fetching commits on GitLab.com.
More information here: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22729
6 days ago - at 08/18/2026 02:31PM
Investigation for the root cause of 500 errors while fetching commits on GitLab.com is still ongoing.
More information here: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22729
6 days ago - at 08/18/2026 02:49PM
Our monitoring shows the error rate decreasing towards normal thresholds. We're continuing to monitor the incident.
More information here: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22729
5 days ago - at 08/18/2026 04:11PM
The error rate has continued to remain within normal thresholds. We're continuing to monitor the error rate.
Further developments can be read here: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22729
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