Outage in Global-e

Shopify Shipping Rates Error

Resolved Minor

February 20, 2026 - Started about 1 month ago - Lasted about 15 hours
Official incident page

Incident Report

We identified a degradation of service impacting shipping rate availability in Shopify Checkout. Shopify has confirmed a production issue and is currently working to deploy a fix. We will provide further updates as new information becomes available. Further details can be found on the Shopify status page. https://www.shopifystatus.com/

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 02/21/2026 11:14AM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 02/20/2026 08:41PM

We identified a degradation of service impacting shipping rate availability in Shopify Checkout. Shopify has confirmed a production issue and is currently working to deploy a fix. We will provide further updates as new information becomes available.

Further details can be found on the Shopify status page.

https://www.shopifystatus.com/

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