Outage in Glofox

Gympass Booking - Degraded Performance

Resolved Minor

August 17, 2022 - Started over 3 years ago - Lasted 1 minute
Official incident page

Incident Report

We are currently experiencing an issue that may impact the booking of a class or session through our partner, Gympass. If you use this integration, bookings may be marked as completed within the glofox interface but will fail in Gympass. We are working with our partner to resolve this, and are confident full booking functionality within Gympass will return shortly. All other areas of the glofox platform continue to function normally at this time. We apologize for any inconvenience caused if you use this integration. A further update will be available in 30mins (16:15 BST)

Components affected

Glofox Application

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Latest Updates ( sorted recent to last )

IDENTIFIED over 3 years ago - at 08/17/2022 02:47PM

We are currently experiencing an issue that may impact the booking of a class or session through our partner, Gympass.

If you use this integration, bookings may be marked as completed within the glofox interface but will fail in Gympass.

We are working with our partner to resolve this, and are confident full booking functionality within Gympass will return shortly. All other areas of the glofox platform continue to function normally at this time.

We apologize for any inconvenience caused if you use this integration. A further update will be available in 30mins (16:15 BST)

Latest Glofox outages

Partial degradation - about 1 month ago

Reporting degradation - about 2 years ago

Issue with Electronic Agreements loading - over 2 years ago

Degraded performance - Payments - almost 3 years ago

Degraded Performance - Glofox Reporting - about 3 years ago

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