Outage in Gmail

Gmail users might see banners indicating missing spam checks. We are experiencing an issue with Gmail beginning on Saturday, 2026-01-24 05:02 US/Pacific. Users might experience the following banner: “Be careful with this message. Gmail hasn't scanned this message for spam, unverified senders, or harmful software.” We advise the users to be extra diligent in lieu of missing spam checks. Our engineering team is investigating the issue. We will provide an update by Saturday, 2026-01-24 09:30 with current details.

Resolved Minor

January 24, 2026 - Started 3 days ago - Lasted about 9 hours

Incident Report

Components affected

Gmail

Latest Updates ( sorted recent to last )

3 days ago - at 01/25/2026 12:07AM

Description We are experiencing an issue with Gmail beginning on Saturday, 2026-01-24 05:02 US/Pacific.
We are aware that some Gmail users are experiencing misclassification of emails in their inbox and additional spam warnings. We are actively working to resolve the issue. As always, we encourage users to follow standard best practices when engaging with messages from unknown senders.
We will provide an update by Saturday, 2026-01-24 17:00 US/Pacific with current details.

3 days ago - at 01/24/2026 11:00PM

3 days ago - at 01/24/2026 08:15PM

3 days ago - at 01/24/2026 06:54PM

3 days ago - at 01/24/2026 05:51PM

3 days ago - at 01/24/2026 04:34PM

Gmail users might see banners indicating missing spam checks.
We are experiencing an issue with Gmail beginning on Saturday, 2026-01-24 05:02 US/Pacific.
Users might experience the following banner: “Be careful with this message. Gmail hasn't scanned this message for spam, unverified senders, or harmful software.”
We advise the users to be extra diligent in lieu of missing spam checks.
Our engineering team is investigating the issue.
We will provide an update by Saturday, 2026-01-24 09:30 with current details.

Latest Gmail outages

Gmail is experiencing an issue with images not loading properly. - 3 months ago

**Summary** A subset of customers in EDU domains are experiencing issues accessing Gmail mobile applications. **Description** We are experiencing an issue with Gmail beginning on Friday, 2025-10-24 10:45 PDT. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2025-10-24 20:30 PDT with current details. **Symptoms** Affected customers are experiencing issues accessing Gmail mobile applications. Gmail web access is unaffected. **Workaround** Customers can access Gmail from the web browser. - 3 months ago

**Summary:** Users using non-Gmail accounts in the Gmail app may encounter an error message requiring additional steps. **Description:** Our engineering team has identified the root cause and mitigation work is currently underway. The mitigation is expected to complete by Friday, 2025-10-03 15:00 PDT We will provide an update by Friday, 2025-10-03 15:30 PDT with details. **Diagnosis / Customer Symptoms:** Impacted users may see an error message when opening the Gmail app with a non-Gmail account (e.g. Yahoo, Hotmail, etc) saying they need to complete additional steps before using the Gmail app. After that, their inbox will have a banner saying their account is offline. The app can be used normally even while the "offline" banner is visible. This is only impacting mobile Android users at the moment, both consumers and enterprise users. Desktop users are not impacted. **Workaround:** Users can keep using the app as usual, or they can use alternative clients (e.g. desktop). - 4 months ago

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