Outage in Gmail

Customers may experience delays in receiving and sending emails.

Resolved Minor

April 08, 2026 - Started 12 days ago - Lasted about 5 hours

Incident Report

Summary AI Generated

Gmail users experienced delays in receiving and sending emails for 4.6 hours starting on April 8, 2026 at 6:30 PDT. The engineering team applied mitigation measures and internal monitoring confirmed that delays and errors subsided. The service was classified as a minor incident with continued monitoring to ensure full recovery.

Description: We are aware of an issue with Gmail users experiencing delays in receiving and sending emails beginning at Wednesday, 2026-04-08 06:30 PDT. Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide an update by Wednesday, 2026-04-08 12:00 PDT with current details. Symptoms: Customers may experience delays in receiving and sending emails. Workaround: None at this time.

Components affected

Gmail

Latest Updates ( sorted recent to last )

12 days ago - at 04/08/2026 09:49PM

Title
Customers may have experienced delays in receiving and sending emails.
Description
We are aware of an issue with Gmail users experiencing delays in receiving and sending emails beginning on Wednesday, 2026-04-08 06:30 PDT.
Our engineering team has applied the mitigation, and our internal monitoring indicates that delays and errors have subsided.
We will continue to monitor for service stability to ensure full recovery.
We will provide an update by Wednesday, 2026-04-08 16:00 PDT with current details.
Symptoms
Customers may have experienced delays in receiving and sending emails.
Workaround
None at this time.

12 days ago - at 04/08/2026 08:03PM

Title:
Customers may experience delays in receiving and sending emails.
Description:
We are aware of an issue with Gmail users experiencing delays in receiving and sending emails beginning at Wednesday, 2026-04-08 06:30 PDT.
Mitigation work is currently underway by our engineering team.
We do not have an ETA for mitigation at this point.
We will provide an update by Wednesday, 2026-04-08 15:00 PDT with current details.
Symptoms:
Customers may experience delays in receiving and sending emails.
Workaround:
None at this time.

12 days ago - at 04/08/2026 07:02PM

Title:
Customers may experience delays in receiving and sending emails.
Description:
We are aware of an issue with Gmail users experiencing delays in receiving and sending emails beginning at Wednesday, 2026-04-08 06:30 PDT.
Mitigation work is currently underway by our engineering team.
We do not have an ETA for mitigation at this point.
We will provide an update by Wednesday, 2026-04-08 13:00 PDT with current details.
Symptoms:
Customers may experience delays in receiving and sending emails.
Workaround:
None at this time.

12 days ago - at 04/08/2026 06:22PM

Title:
Customers may experience delays in receiving and sending emails.
Description:
We are aware of an issue with Gmail users experiencing delays in receiving and sending emails beginning at Wednesday, 2026-04-08 06:30 PDT.
Mitigation work is currently underway by our engineering team.
We do not have an ETA for mitigation at this point.
We will provide an update by Wednesday, 2026-04-08 12:00 PDT with current details.
Symptoms:
Customers may experience delays in receiving and sending emails.
Workaround:
None at this time.

Latest Gmail outages

Gmail users might see banners indicating missing spam checks. We are experiencing an issue with Gmail beginning on Saturday, 2026-01-24 05:02 US/Pacific. Users might experience the following banner: “Be careful with this message. Gmail hasn't scanned this message for spam, unverified senders, or harmful software.” We advise the users to be extra diligent in lieu of missing spam checks. Our engineering team is investigating the issue. We will provide an update by Saturday, 2026-01-24 09:30 with current details. - 3 months ago

Gmail is experiencing an issue with images not loading properly. - 5 months ago

**Summary** A subset of customers in EDU domains are experiencing issues accessing Gmail mobile applications. **Description** We are experiencing an issue with Gmail beginning on Friday, 2025-10-24 10:45 PDT. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2025-10-24 20:30 PDT with current details. **Symptoms** Affected customers are experiencing issues accessing Gmail mobile applications. Gmail web access is unaffected. **Workaround** Customers can access Gmail from the web browser. - 6 months ago

**Summary:** Users using non-Gmail accounts in the Gmail app may encounter an error message requiring additional steps. **Description:** Our engineering team has identified the root cause and mitigation work is currently underway. The mitigation is expected to complete by Friday, 2025-10-03 15:00 PDT We will provide an update by Friday, 2025-10-03 15:30 PDT with details. **Diagnosis / Customer Symptoms:** Impacted users may see an error message when opening the Gmail app with a non-Gmail account (e.g. Yahoo, Hotmail, etc) saying they need to complete additional steps before using the Gmail app. After that, their inbox will have a banner saying their account is offline. The app can be used normally even while the "offline" banner is visible. This is only impacting mobile Android users at the moment, both consumers and enterprise users. Desktop users are not impacted. **Workaround:** Users can keep using the app as usual, or they can use alternative clients (e.g. desktop). - 7 months ago

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