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Outage in Gmelius

Gmelius Extension Not Working in Non-English Versions of Gmail

Resolved Major
May 19, 2025 - Started 11 months ago - Lasted 2 days
Official incident page

Incident Report

We've identified an issue causing the Gmelius browser extension to malfunction when Gmail is set to a language other than English (US). This is due to localization changes affecting how Gmail renders certain elements used by our extension. Our team has developed and submitted a patch to resolve the issue, which is currently under review by the Google team. Workaround: While we await approval and release of the updated extension, affected users can: i) Temporarily switch their Gmail language to English (US) ii) Or use Gmelius via our web app at app.gmelius.com We’ll keep you updated as soon as the patch is live. Thank you for your patience!

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 05/21/2025 12:31PM

The patch has been reviewed by Google and you can install an updated version of our extension for Gmail by following the below link:

https://chromewebstore.google.com/detail/dheionainndbbpoacpnopgmnihkcmnkl

IDENTIFIED 11 months ago - at 05/19/2025 07:43AM

We'll update this page once the patch has been approved by Google and the updated version of the extension is live.

IDENTIFIED 11 months ago - at 05/19/2025 07:43AM

We've identified an issue causing the Gmelius browser extension to malfunction when Gmail is set to a language other than English (US). This is due to localization changes affecting how Gmail renders certain elements used by our extension.

Our team has developed and submitted a patch to resolve the issue, which is currently under review by the Google team.

Workaround:
While we await approval and release of the updated extension, affected users can:

i) Temporarily switch their Gmail language to English (US)

ii) Or use Gmelius via our web app at app.gmelius.com

We’ll keep you updated as soon as the patch is live. Thank you for your patience!

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