Outage in Gmelius

Gmelius Extension Not Working in Non-English Versions of Gmail

Resolved Major

May 19, 2025 - Started 9 months ago - Lasted 2 days
Official incident page

Incident Report

We've identified an issue causing the Gmelius browser extension to malfunction when Gmail is set to a language other than English (US). This is due to localization changes affecting how Gmail renders certain elements used by our extension. Our team has developed and submitted a patch to resolve the issue, which is currently under review by the Google team. Workaround: While we await approval and release of the updated extension, affected users can: i) Temporarily switch their Gmail language to English (US) ii) Or use Gmelius via our web app at app.gmelius.com We’ll keep you updated as soon as the patch is live. Thank you for your patience!

Need to monitor Gmelius outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 05/21/2025 12:31PM

The patch has been reviewed by Google and you can install an updated version of our extension for Gmail by following the below link:

https://chromewebstore.google.com/detail/dheionainndbbpoacpnopgmnihkcmnkl

IDENTIFIED 9 months ago - at 05/19/2025 07:43AM

We'll update this page once the patch has been approved by Google and the updated version of the extension is live.

IDENTIFIED 9 months ago - at 05/19/2025 07:43AM

We've identified an issue causing the Gmelius browser extension to malfunction when Gmail is set to a language other than English (US). This is due to localization changes affecting how Gmail renders certain elements used by our extension.

Our team has developed and submitted a patch to resolve the issue, which is currently under review by the Google team.

Workaround:
While we await approval and release of the updated extension, affected users can:

i) Temporarily switch their Gmail language to English (US)

ii) Or use Gmelius via our web app at app.gmelius.com

We’ll keep you updated as soon as the patch is live. Thank you for your patience!

Latest Gmelius outages

Delay in sharing - about 1 month ago

Issue with the ticketing display and conversations buttons - 3 months ago

Issue loading Gmelius - 3 months ago

Shared Drafts Disruption - 4 months ago

Issue loading Gmelius and Sharing emails - 8 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5850 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook