Outage in GoCardless Bank Account Data
Citadele - unplanned downtime 08.09.
Resolved Major
September 08, 2026 - Started 9 days ago
- Lasted 2 days
Incident Report
We are seeing issues with Citadele. The root cause is yet to be determined, we have reached out to the bank to investigate. Updates will follow.
Affected institutionIds:
CITADELE_PARXLV22
CITADELE_INDULT2X
CITADELE_PARXEE22
Components affected
GoCardless Bank Account Data Financial Institutions Operational Status GoCardless Bank Account Data Estonia GoCardless Bank Account Data Latvia GoCardless Bank Account Data LithuaniaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
8 days ago - at 09/08/2026 11:24AM
While the bank hasn't gotten back to us, the institutions appear operational so we've enabled them back.
INVESTIGATING
9 days ago - at 09/08/2026 08:07AM
We have disabled the institutions while we wait on Citadele to get back to us with more details.
INVESTIGATING
9 days ago - at 09/08/2026 07:56AM
We are seeing issues with Citadele. The root cause is yet to be determined, we have reached out to the bank to investigate. Updates will follow.
Affected institutionIds:
CITADELE_PARXLV22
CITADELE_INDULT2X
CITADELE_PARXEE22
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