Outage in GoCardless
Dashboard and API not available
Resolved Major
May 29, 2025 - Started 11 months ago
- Lasted about 2 hours
Incident Report
We're aware that dashboard and webhooks are unavailable at the moment.
We have identified a potential root cause and deploying a fix that should resolve the issue.
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Latest Updates ( sorted recent to last )
MONITORING
11 months ago - at 05/29/2025 11:45AM
The dashboard is now operational, we'll continue to monitor for any inconsistencies.
If you have attempted to create payments via the API between 11.10 BST and 12.15 BST and not received a successful confirmation please retry the payments.
We apologise for any inconvenience caused.
IDENTIFIED
11 months ago - at 05/29/2025 11:34AM
Payment pages and API are back online, we're deploying a fix for the Dashboard.
IDENTIFIED
11 months ago - at 05/29/2025 10:31AM
We're aware that dashboard and webhooks are unavailable at the moment.
We have identified a potential root cause and deploying a fix that should resolve the issue.
source IsDown
GoCardless service completely down
Reports started less than a minute before official outage was reported
GoCardless users report inability to access the service, facing white blank screens and issues with data retrieval before total outage.
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